TroubleShooting & FAQ’s

See below helpful answers to FAQ’s & Troubleshooting Instructions for common tasks.

You can access our online store here: https://atlantapetstopdogfence.com/store-atlanta/

Pet Stop Lithium 6 Volt Batteries

 

 

 

 

 

 

 

 

Pet Stop Lithium 7.5 Volt Batteries

Call Pet Stop 404-536-6770 and schedule.

No. You may have a wire break. Call Pet Stop 404-536-6770 ASAP!

 

Yes you can fix your own wire. Pet Stop offers a Splice Kit at a very
reasonable price with instructions on How To:  Call 404-536-6770.

 

Click the link below and check out our “How-To” videos for DIY wire splicing:

1.) Follow your twisted wire down from your 0T-300 Transmitter which will end at two Tabs that are Black on your surge protector labelled “Transmitter”

NEXT: follow the two wires that come up from the Loop around your home (found coming out of the black conduit) these two wires will terminate at the Red Tabs on the bottom of your Surge Protector.

The two wires, from the Black Tabs, will say “Transmitter”. These Two wires will go into your New Surge Protector.

The last tow wires will come up from the outside of your home and terminate at the Two Red Tabs labeled “Loop”

If your wires are set up correctly and your systems still beeps, when you plug your power supply in, you have a wire break on your Boundary Wire and will hear a “Single Beep” Please call 404-536-6770 to have your Boundary Wire Located so Pet Stop can repair the wire break. Your OT-300 Transmitter will give a Single Beep if a Wire Break, or a damaged Surge Protector.

How Do I Bypass A Surge Protector?
1. See two red tabs labeled “loop” and two black tabs labeled “transmitter” on bottom of surge protector. Tabs are spring loaded and only open one way.
2. Open one black tab (transmitter) and pull out one wire, from black tab. Open up one red tab (loop) and pull out one red tab wire. Twist two wires together with thumb and index finger.
3. Repeat process with two remaining wires in surge protector. (If done correctly. You will have one wire left in red tab and one wire left in black tab) remove the last two wires and twist them together.
4. Make sure two sets of twisted wires are not making contact with each other.
5. Plug in transmitter using black power supply, directly into outlet.
6. If transmitter still beeps, you have a wire break, not a blown surge protector. (Call 4045366770 for service)
7. If transmitter no longer beeps after bypass is complete. Number should be illuminated in screen. Take collar out to boundary wire. Hold collar at knee height. Collar should activate.
8. If collar does not activate. Make sure bypass is wired correctly. Also make sure collar is charged and or has fresh battery.

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